Privacy Policy | Gendeco Granite

Privacy Policy

This Privacy Policy describes how Gendeco Granite ("Company", "we", "us") collects, uses, and discloses information when you visit our website or communicate with us, including by phone, text message (SMS), or email.

Information We Collect

We may collect the following information when you interact with our website or request a consultation:

  • Contact information such as your name, address, email address, and phone number
  • Details you provide about your project or consultation request
  • Communications you send to us, including texts, calls, and emails
  • Basic technical information such as browser type and device information when you visit our website

How We Use Your Information

We use the information we collect to:

  • Schedule and manage your free consultation
  • Respond to your questions and requests
  • Send appointment reminders and service-related updates
  • Send marketing and promotional messages, where you have consented to receive them
  • Improve our website and services

SMS Consent and Communications

If you provide your mobile phone number and opt in to receive text messages from Gendeco Granite, you agree to receive SMS messages and phone calls related to appointment reminders, customer support, account notifications, marketing, and follow-up communications, which may include automated or AI-assisted messaging. Consent to receive SMS messages is not a condition of any purchase. Message and data rates may apply.

Text message originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.

You may opt out at any time by replying STOP to any message you receive from us. You may reply HELP for assistance, or contact us directly at (612) 490-0023.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as scheduling, communication, and payment platforms), or when required to do so by law. Mobile opt-in information and consent are never shared with third parties or affiliates for their own marketing purposes.

Data Retention

We retain the information we collect for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may opt out of marketing text messages at any time by replying STOP, and you may ask us to update or remove your contact information by reaching out using the contact details below.

Cookies and Website Data

Our website may use basic cookies or similar technologies to support functionality and understand how visitors use the site. You can control cookies through your browser settings.

Children's Privacy

Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page.

Contacting Us

If you have questions about this Privacy Policy or how we handle your information, please reach out by phone at (612) 490-0023 or visit us at gendeco-granite.com.